| Our Return Policy... Munee Shades manufactures the highest quality products and offers the highest level of service possible, and we want you to be completely satisfied with your purchases. However, if you should have to return or exchange an item, please follow our return policy. * Please obtain a Return Authorization Number by contacting our office via email. THIS IS REQUIRED! You should receive a reply in 24-72 hours. Products returned without proper written authorization and marking (Return Authorization Number MUST be written on 3 sides of the shipping carton) will be rejected at the Shipping Dept. * Munee Shades DOES NOT refund shipping charges on returned items. * Your sales receipt must accompany the merchandise being returned. Returns will not be accepted without receipt. * Important! When you receive your package, DO NOT open the box with a sharp object! Munee Shades will NOT accept returns on items that have been cut with a knife while opening the box! At Munee Shades top-notch customer service and satisfaction is our goal! Please help us speed-up the return process by following the return policy. For Customer Service on all returns and exchanges, and to receive a Return Authorization Number, please email gm@ez907a.com Send returns or exchanges to: Munee Shades 91 Gnarled Hollow Rd. Setauket, NY 11733 |
